FAQS
The questions we get asked most frequently by our awesome players.
Everything from who we are to age limits and can you take pictures.
If you have a query, you can look through these…maybe it’s already answered!
Q. What is Escape2Win?
We are a locally owned business that has created some of Virgina Beach’s most loved escape room experiences. Our Cleveland Street location has five mesmerizing escape games set in five different genres and catering to a diversity of tastes while our Princess Anne Road location hosts four unique adventures for young and old.
Where is Escape2Win located?
Our first location is at 5241 Cleveland St. Suite 101, Va Beach, Va 23462, United States
It’s about 11 miles from the oceanfront, a straight shot down I264E to the Witchduck Rd. exit.
Also, we are close to Town Center and with easy access to the interstate.
Our second location is 5764 Princess Anne Rd., Virginia Beach, VA 23462
It’s about 5 minutes away from our first location, just East of the intersection of Princess Anne Rd. and Newtown Rd., just south of the I264 at the Newtown Exit.
Q. How can we get in touch with you?
You can call us at (757) 349-8999.
Or, you can email us at info@escape2win.com.
Q. What are the ticket prices?
- 2 Players: $45/person
- 3 Players: $40/person
- 4-5 Players: $35/person
- 6-7 Players: $30/person
Q. What are the age limits?
We recommend our games for teens and adults, but younger children may play at the parents’ discretion.
Note: Childern 15 and under require an adult in the building , children 11 and under require an adult in the room with them, and children under 7 can play free but don’t count toward the total number of players for pricing purposes.
Q. I'm in a wheelchair. Can I play?
The Explorers Club is completely wheelchair-friendly – you’ll enjoy matching wits against Sir Edmund Carter!
The rest of our rooms at Cleveland St. are wheelchair-friendly too, but please call us on 757-349-8999 ahead of time, so we can make the necessary adjustments.
Q. I'm pregnant. Can I play?
Under most circumstances, yes you can.
However, please call us on 757-349-8999 so that we can make arrangements if needed.
Q. Can I cancel my reservation or receive a refund?
We do not offer cancellations or refunds on purchased reservations, however, we are happy to reschedule your bookings provided you call us a minimum of 2 hours prior to your game start time. Thank you for understanding.
